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MTI Service Desk Express Link
https://navsup.mtihelpdesk.com/sde/
Basic Tutorials
Advanced Tutorials
Email Notification Of New Incident
First Time Login and Password Change
Basic Incident Filtering & Views
Assign Incident To Self
Assign Incident To Group
Working With Incident Form
Working Incidents: Sending Email
Working Incidents: Review Email Sent Back from Client
Working Incidents: Review Incident Detail Logs
Working Incidents: Viewing and Adding Attachments
Working Incidents: Closing Incidents
Using Quickviews to Find and Filter Incidents
Look Up Incidents in My Other Groups
